All festival tickets are sold securely through ticket company Eventbrite.
- Festival Competition Pass : A comprehensive pass for all five films in competition.
1. Terms and conditions of sale
1.1. Any purchase of Tickets is only valid when processed by us or an agent authorised by us. We are not responsible for any Tickets that have been sold through unauthorised methods
1.2 The Semana del Cine Ucraniano reserves the right to provide alternative seats to those specified on the ticket
2. Order Cancellations, Returns, and Refunds: 1. General provisions 1.1 These General Terms and Conditions of Sale apply to all tickets and subscription tickets purchased for the shows programmed by the Semana del Cine Ucraniano.
2.1 Semana del Cine Ucraniano reserves the right to amend these general terms and conditions of sale at any time if conditions arising during the season so require.
2.2 Semana del Cine Ucraniano reserves the right to establish special conditions for the sale of certain shows or series of shows that are performed at the Semana del Cine Ucraniano and not included in its season.
2.3. Transfer due to death: the death of a ticket holder will not result in the refund of the cost, and it will be possible to use the ticket until the end of the corresponding festival period.
2.4 Subscription ticket holders may not transfer their tickets to a third parties. They remain responsible for their proper use.
2.5 The Semana del Cine Ucraniano reserves the right to update prices and categories at each screening, depending on organisational criteria.
- Exchanges, duplicates, returns and general cancellations:
3.1 Once tickets or subscritpion tickets have been purchased, no exchanges, refunds or cancellations will be allowed.
3.2 When purchasing tickets on the Internet, it is not possible to exercise the right to withdraw. Once the seat has been purchased, the ticket price will not be refunded.
3.3 Cancellation before the beginning of the performance will be the only admissible causes for the refund of the cost of tickets. Refunds may be made by offering vouchers or coupons instead of reimbursement, as appropriate. Under no circumstances will service and/or management fees be refunded.
3.4 There will be no right to a refund of the ticket cost in cases where the cancellation or modification occurs once the show or screenin has begun and is due to force majeure.
3.5 In adverse weather conditions, the Semana del Cine Ucraniano reserves the right to continue the performance as long as it is possible to maintain the show and it is not expressly prohibited from doing so by the competent authorities. This will not be a valid reason for a refund of the ticket price.
4. Conditions and non-substantial changes to seats:
4.1 The Semana del Cine Ucraniano will determine the number of tickets to be offered for sale for each screening, performance or capacity category at its own discretion, as well as any limitations restricting the maximum purchase to ten tickets per person and show, except for tourist agencies.
4.2 The Semana del CIne Ucraniano reserves the right to modify the published prices. Such modifications will have no effect on purchases already paid for.
5. Prohibitions and limitations on access:
5.1 The Seamana del Cine Ucraniano prohibits the resale of tickets under the terms of article 24.3 of the Spanish Public Shows and Recreational Activities Act (LEPAR) and only guarantees the authenticity of tickets that have been purchased through official channels.
5.2 The Seamana del Cine Ucraniano reserves the right of admission to prevent anyone who is behaving in a violent manner, who may disturb the public or users, or who might alter the normal course of the show or activity from gaining access or remaining inside.
Legal Notice: Uface Asociación is a registered cultural association based in Madrid with Tax Identification Number (NIF): G44791879, and legal address at 22 Calle Virgen de los Rosales, Madrid 28023, Spain. Email uface.info@gmail.com. Tel: +34 617 589291